The payment methods
The following payments are accepted : Paypal and bank transfer.
Change or cancel my order
Once an order is placed, we’re unable to make any changes. You can request to cancel your order to the designer so you can place a new order with the changes you need. Please be sure to include your order number in your request.
Change the delivery address
You can change your delivery address by contacting the designer within few hours after your order. Orders with invalid addresses may be returned to us and may delay delivery. If you entered the incorrect delivery address, please contact right away.
The status of my order
Once you’ve received your shipping confirmation email, a tracking number is send. It may take 24 hours for first tracking informations to appear.
To pre-order a product
The designer produce unique piece or small series for each product. Item(s) that are not available will be pre-order, in some cases.
You pay 50% at the order and 50% at the shipping.
When the product is available (3 weeks maximum), the designer will contact you before the shipping to process the second payment and to confirm the order delivery.