The payment methods

The following payments are accepted : Paypal, bank transfer, CB.

Change or cancel my order

If you need to change or cancel your order, I will be happy to help you with your request. Please send me an e-mail, mentionning your order number, to the following adress : aw.atelier.paris@gmail.com

Change the delivery address

You can change your delivery address by contacting  me within few hours after your order. Orders with invalid addresses may be returned to me and may delay delivery. If you entered the incorrect delivery address, please contact right away.

The status of my order

Once you’ve received your shipping confirmation email, a tracking number is send. It may take 24 hours for first tracking informations to appear.

To pre-order a product

I produce uniques pieces or small series for each product. Item(s) that are not available will be pre-order, in some cases.

You pay 50% at the order and 50% at the shipping.

When the product is available (3 weeks maximum), I will contact you before the shipping to process the second payment and to confirm the order delivery.