The payment methods

The following payments are accepted : Paypal, bank transfer, CB.

Change or cancel my order

If you need to change or cancel your order, I will be happy to help you with your request. Please send me an e-mail, mentionning your order number, to the following adress : aw.atelier.paris@gmail.com

Change the delivery address

You can change your delivery address by contacting  me within few hours after your order. Orders with invalid addresses may be returned to me and may delay delivery. If you entered the incorrect delivery address, please contact right away.

The status of my order

Once you’ve received your shipping confirmation email, a tracking number is send. It may take 24 hours for first tracking informations to appear.

Customized

The online customization service, the AW novelty!

Do you dream of a bag color you can’t find?

Do you want to wear a bag in a colour that suits you?

From now on, you can customize your own model directly on the customization tab. The customization offers you the possibility to try differents colours on the same bag, combining leathers and materials according to your wishes.

When the product is available (3 weeks maximum), I will contact you before the shipping and to confirm the order delivery.